Last updated: December 29, 2025
We collect information you provide directly to us, including your name, email address, company information, MC/DOT numbers, phone number, and payment information. We also collect usage data and GPS location data when you use our tracking features.
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, verify your identity and credentials against FMCSA databases, and communicate with you about loads, payments, and platform updates.
We share your information with other users as necessary to facilitate transactions (e.g., sharing carrier information with movers). We also share data with service providers like Stripe for payment processing, Twilio for SMS notifications, and comply with legal obligations when required by law.
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
When carriers use our tracking features, we collect GPS coordinates to provide real-time tracking to movers and customers. This data is stored for historical tracking purposes and may be used to improve route optimization features.
You have the right to access, update, or delete your personal information. You can do this through your account settings or by contacting us. You may also opt out of certain communications, though some are necessary for the platform's operation.
We use cookies and similar technologies to provide and support our services, analyze usage patterns, and remember your preferences. You can control cookies through your browser settings.
If you have questions about this Privacy Policy, please contact us at privacy@reloconnect.com